Marriott International Opens of its First Dedicated China Reservation Centre in Guangzhou
Marriott International recently opened its first dedicated Global Reservation Sales and Customer Care Centre in China, located in the Pearl River New City district in the city of Guangzhou. This facility will service Marriott Worldwide Reservations, Customer Care and Marriott Rewards for the company's hotels throughout greater China.
Marriott International's L. Kaye Dengel, Sr. Vice President of Global Sales & Customer Care, commenting on the opening of the new Reservations centre said: "Marriott International is committed to China and to serving our ever-increasing number of Chinese guests in a location that offers an impressive labor talent at a great value. With more than 50 hotels in China, and at least another 100 in some form of planning, China is a crucially important market to us – and is now by far our second biggest market anywhere in the world. We are committed to giving our guests what they want at every touch point along their journey with Marriott, and this dedicated Reservations and Customer Care Centre is a key component of serving our Chinese guests."
The new Global Reservations and Customer Care Centre is a key part of Marriott International's Asia Pacific reservations strategy and opened with the latest technology, infrastructure and 45 dedicated associates specially trained and focused on sales and the customer experience.
This new China Centre joins Marriott International's Global Reservation Sales and Customer Care operations currently open in India, Malaysia and Japan, all servicing the needs of the company's millions of customers across the Asia Pacific region.
To contact Marriott International's Global Reservation Sales and Customer Care Centre in China call: 400 888 5551.
About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,800 properties across more than 30 leading brands in 139 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy®, its highly awarded travel program. For more information, please visit our website at www.marriott.com. In addition, connect with us on Facebook and @MarriottIntl on X and Instagram.
About Marriott Bonvoy®
Marriott Bonvoy's extraordinary portfolio offers renowned hospitality in the most memorable destinations in the world, with 31 brands that are tailored to every type of journey. From The Ritz-Carlton and St. Regis to W Hotels and more, Marriott Bonvoy has more luxury offerings than any other travel program. Members can earn points for stays at hotels and resorts, including all-inclusive resorts and premium home rentals, and through everyday purchases with co-branded credit cards. Members can redeem their points for experiences including future stays, Marriott Bonvoy Moments™, or through partners for luxurious products from Marriott Bonvoy Boutiques®. To enroll for free or for more information about Marriott Bonvoy, visit marriottbonvoy.com.
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